ISO 27001:2022 and CSR strategy in action | Kyocera

Corporate social responsibility (CSR) has become a defining factor in how organisations build resilience, earn trust, and secure long-term success. In today’s business environment, CSR is embedded in operations and decision-making.

As stakeholder expectations increase, organisations are expected to demonstrate measurable commitment to environmental responsibility and transparent governance.

In today’s digital landscape, information security is not just a technical requirement  – it is a core pillar of CSR. To operate responsibly, organisations must safeguard the data entrusted to them and ensure their operations are transparent, ethical, and resilient.

This is where internationally recognised standards such as ISO 27001:2022 play a critical role. This internationally recognised information security certification provides a structured framework for managing information security risks and reinforces CSR strategy through independently validated processes.

At Kyocera, information security is structurally embedded within our governance framework. The Kyocera Group’s Basic Information Security Policy establishes clear rules, responsibilities, and action guidelines for maintaining the confidentiality, integrity, and availability of information assets across all business activities.

Why CSR is important for business

CSR refers to the voluntary efforts organisations make to balance economic performance with social and environmental responsibility. It reflects the belief that businesses should create value not only for shareholders, but for society as a whole.

At Kyocera Document Solutions Europe, our CSR strategy is rooted in the Kyocera Philosophy. Founded on the principle of "Respect the Divine and Love People," our approach emphasises integrity, fairness, and responsibility in all business activities. In practical terms, this translates into driving progress for the world around us – through innovation, sustainability, and responsible governance.

Research supports the importance of governance within CSR. McKinsey’s 2025 Global GRC Benchmarking Survey found that many organisations acknowledge gaps in governance due to underinvestment and limited use of decision-enabling technologies. In other words, governance is recognised as essential, yet often underdeveloped.

While governance practices differ across sectors and geographies, core principles remain consistent:

• Clarity of purpose and strategic vision.
• Informed and transparent decision-making.
• Accountability and oversight.
• Continuous improvement.
• Compliance with the rule of law.

How security is integral to a CSR strategy

Organisations are entrusted with sensitive customer, employee, and partner data. Protecting that information is an ethical obligation as much as an operational necessity.

At Kyocera, safeguarding information is an extension of our philosophy, "Respect the Divine and Love People" – a commitment to fairness, integrity, and social responsibility. Information security is not simply a technical safeguard; it reflects how we fulfil our duties to society.

CSR also influences workplace culture. Research has shown that CSR initiatives can positively affect employee engagement, organisational commitment, and behaviour. Research from Deloitte found that 77% of millennials consider a company’s CSR initiatives when deciding where to work. A strong CSR strategy, therefore, supports talent attraction and retention.

CSR can also influence cybersecurity behaviour within organisations. When employees perceive strong ethical leadership and psychological safety, they are more likely to follow secure practices and engage responsibly with digital systems. CSR programs can promote safe online habits, reduce risky behaviours, and strengthen organisational resilience.