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Recently, Microsoft’s latest release for Windows 10 March 2021 Security Update has been found to cause some users to experience system crashes when attempting to print from their computer.
For customers who are currently using Windows 10, when printing after applying the update program distributed by Microsoft on March 10, 2021, a blue screen error is displayed and a forced restart is required. Printing is ultimately not possible.
1. Applicable update program: The phenomenon may occur in the environment where the following Windows update program is installed (Defect Patch -9 March release):
2. Countermeasure Patch (16th March release):
Please consult your IT Manager / Administrator who should follow the below procedure to install the Microsoft patches.
For instructions on how to install Countermeasure Patch, please see the following Microsoft site: https://support.microsoft.com/windows/update-windows-10-3c5ae7fc-9fb6-9af1-1984-b5e0412c556a
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