KYOCERA Document Solutions Europe

KYOCERA Document Solutions Europe

Remove Scanner File Utility manually.

Sometimes it can be necessary to manually remove the Scanner File Utility

Cause:
Manual removing the tool might be necessary, when automatic uninstallation fails.

Solution:
[Service Mode]
  1. Stop Service and close Scanner File Utility by right clicking the icon in task tray.
  2. Open command prompt, type and enter the below command. ( Need to type symbol ", same to do Start > Run... )   "C:\Program Files\Kyocera\FileUtility\SFUSVC.exe" /UnregServer
  3. Delete folder C:\Program Files\Kyocera\FileUtility
  4. Delete folder C:\Program Files\InstallShield Installation Information\{61C79AE1-5403-4687-AC68-28BFA5EF3895} ( Hidden Folder )
  5. Delete folder C:\Documents and Settings\All Users\Start Menu\Programs\Scanner User Software
  6. Delete shortcut file C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Scanner File Utility.lnk
  7. Delete registory key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{61C79AE1-5403-4687-AC68-28BFA5EF3895}

[Desktop Mode]
Same procedure as in [Service Mode], but not necessary to perform step 2. (command prompt, ...\SFUSVC.exe" /UnregServer).


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